In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

The Ballina Inpatient Rehabilitation and Transitional Care Unit is a 37-bed Unit providing an intensive interdisciplinary program to enable early transfer of care from an acute facility to ensure patients receive the right care, in the right place, at the right time.

Our primary goal is to help patients with impairment, activity limitation or health-related restriction to improve their function. This may include stroke, orthopaedic conditions, reconditioning, neurological conditions, traumatic brain injury, spinal cord injury, amputation, and congenital conditions or disability.

Rehabilitation care is delivered under the guidance of a specialist rehabilitation clinician with individualised interdisciplinary management plans developed in consultation with the patient and their family.

Access Criteria

Patients must live within the Northern NSW Local Health District and be able to actively participate in their therapy. A patient is deemed ready for rehabilitation when they meet the following criteria:

  • Is medically stable;
  • Has no severe delirium or dementia on standardised cognitive testing;
  • Has potential to improve function in the activity and is able to participate in an intensive rehabilitation program;
  • The patient identifies achievable goals and provides consent for admission.

Patients will not be admitted if:

  • They do not meet the entry criteria;
  • Transfer of care information has not been completed;
  • Rehabilitation can be provided in an ambulatory or outpatient setting;
  • If a patient has a non-weight bearing status;
  • Is aged under 16 years;
  • If a patient has a traumatic brain injury requiring a locked supervised area for their protection and safety;
  • If a patient is found to be using illegal drug or drinking alcohol during their stay in rehabilitation;
  • There is a history of non-participation in a rehabilitation program; or
  • Absence of clear achievable rehabilitation goals

Hours of Service: 9am to 10pm. Check with staff prior to visiting as patients may be scheduled for therapy at any time during the day.