In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

The Regional Assessment Service (RAS) staff assess older people for Commonwealth funded entry level aged care services. These services are designed to support older people to live independently at home. The services they assess for may include a Meal service, Community Transport, Personal care services eg showering assistance or a specialist service like community nursing.

How can I access the Regional Assessment Service Team?

Individuals, family members, carers and Aged Care Service providers can contact My Aged Care on 1800 200 422 to request an assessment from RAS. https://www.myagedcare.gov.au/

Hours of Service: 8.30am – 4.45pm (Mon-Fri)