Join your virtual appointment
If you are attempting to join a Northern NSW clinic for a HealthDirect telehealth consultation, please check either your email or SMS for a link to the waiting room.
Alternately if you know the name of the Service you have an appointment with, select the relevant tile below.
Virtual Care Waiting Rooms
Northern NSW LHD
Hunter New England LHD
Queensland Health
About Virtual Care
Virtual Care (Telehealth) is an extension of the services offered across Northern NSW. It provides a secure and convenient way to connect with healthcare professionals using videoconferencing technology.
A virtual appointment must be arranged in advance by your healthcare team, who will provide instructions on how to join your consultation.
Virtual Care in Northern NSW
Virtual Care uses video and phone technology to make it easier for patients to access healthcare services from home or another convenient location.
Northern NSW uses Healthdirect Video Call as its primary virtual care platform, supporting secure online consultations between patients and clinicians.
Healthdirect Video Call forms part of the NSW Health Single Front Door Strategy.
Trusted health information
Access trusted health advice, information and resources from Healthdirect.