In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

To register for an appointment at one of our nine clinics, call 1800 679 336 or 1800 NSW DENTAL, Monday to Friday between 8.30am to 4.30pm.

When you contact our Oral Health Services, we’ll ask you some questions to determine the level of care and treatment you may need.

Please have your Medicare card ready and, for adults, the appropriate concession card ready before placing the call.

We prioritise care to ensure patients with the most urgent conditions are seen first.

We may also take other risk factors and socio-economic status into account when assessing the priority.

If you need to cancel or reschedule your appointment, please let us know as soon as possible so we can give your appointment to another patient.

On the other hand, if your dental condition gets worse while you are waiting for an appointment, please call us.