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EMERGENCY

In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

We provide a service to patients with a progressive illness, not exclusively cancer patients, to help maintain the best possible quality of life.

Registered Nurses and our multi-disciplinary team including social workers and cancer liaison staff, help patients monitor pain symptoms and offer support in collaboration with the patient’s General Practitioner and treating specialists.

The Community Paediatric Nurse provides nursing care, support and education to children and their families in the community.

Our services include care for a wide range of conditions, such as:

Dietitians help people understand the relationship between food and health. Dietitians can help you make dietary choices to support your health, and to prevent and treat illness and disease.

Dietitians can assist with a range of conditions including bowel disorders, metabolic syndrome, malnutrition, eating disorders, kidney and liver disorders, childhood feeding issues and tube feeding.

Dietitians can also advise clients on pre- and post- operative nutrition, on nutrition during oncology treatment, and provide healthy eating advice for a range of conditions.

Our Diabetes Team of credentialled Diabetes Educators and Diabetes Dieticians provides education and support for people with diabetes and their families.

We support the following:

The Dementia Service provides early identification and diagnosis of dementia, which includes a formal memory assessment.

Through the Memory Assessment Program (MAP), our Clinical Nurse Consultant will conduct a comprehensive bio-psycho-social assessment.

Patients will need a referral from their GP if ongoing consultation with a specialist Psycho-Geriatrician or Geriatrician is required for a formal diagnosis of dementia or other conditions. We will provide the findings of our assessment back to the GP.

Generalist Community Nursing is a free, confidential service providing a range of services including wound care, continence advice and management, management of venous access devices, palliative care nursing, nursing assessments, and client referral to other care providers including allied health and the Aged Care Assessment Team.

Access criteria: 

The Child and Family Therapy Team (CFTT) provides therapy services to children from birth to 18 years of age who reside in the Tweed and Byron Shires. Children under five year are given priority.

The team consists of Occupational Therapists, Speech Pathologists and Physiotherapists who work together with the child, their parents and others (preschool or school) to assess and treat a variety of concerns including developmental delay, physical, sensory, communication and feeding difficulties.

The Child and Family Health clinic is a free service to support families caring for children from birth to five years of age.

Child and Family Health Nurses provide regular developmental screening as well as information and support on breastfeeding, maternal and infant nutrition, introducing solids, growth and development, sleep and settling, parenting, immunisation, dental care, child safety and community services.

Our Child and Family counsellors provide assessment and counselling for children aged 0-12 years and their families/carers. We offer help with a wide range of issues that children may experience, including behavioural difficulties, stress, anxiety and mood related problems. Where possible the Child and Family counselling service works collaboratively with schools and pre-schools.

Access criteria: 

Australian Hearing provides adult hearing assessment and rehabilitation services, through the fitting of hearing aids, assistive listening devices and counselling on managing hearing loss and tinnitus.

Pottsville offers an adult service only, children can be seen at our Tweed Heads office – (07) 5506 5400.

Clients require a medical referral for their first appointment.

Location: 10B Elizabeth Street, Pottsville, 2489

Hours: 8.30am – 4.30pm Thursday fortnightly