X

EMERGENCY

In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

Generalist Community Nursing is a free, confidential service providing a range of services including wound care, continence advice and management, management of venous access devices, palliative care nursing, nursing assessments, and client referral to other care providers including allied health and the Aged Care Assessment Team.

Access criteria: 

The Child and Family Therapy Team (CFTT) provides therapy services to children from birth to 18 years of age who reside in the Tweed and Byron Shires. Children under five year are given priority.

The team consists of Occupational Therapists, Speech Pathologists and Physiotherapists who work together with the child, their parents and others (preschool or school) to assess and treat a variety of concerns including developmental delay, physical, sensory, communication and feeding difficulties.

The Child and Family Health clinic is a free service to support families caring for children from birth to five years of age.

Child and Family Health Nurses provide regular developmental screening as well as information and support on breastfeeding, maternal and infant nutrition, introducing solids, growth and development, sleep and settling, parenting, immunisation, dental care, child safety and community services.

Our Child and Family counsellors provide assessment and counselling for children aged 0-12 years and their families/carers. We offer help with a wide range of issues that children may experience, including behavioural difficulties, stress, anxiety and mood related problems. Where possible the Child and Family counselling service works collaboratively with schools and pre-schools.

Access criteria: 

Australian Hearing provides adult hearing assessment and rehabilitation services, through the fitting of hearing aids, assistive listening devices and counselling on managing hearing loss and tinnitus.

Pottsville offers an adult service only, children can be seen at our Tweed Heads office – (07) 5506 5400.

Clients require a medical referral for their first appointment.

Location: 10B Elizabeth Street, Pottsville, 2489

Hours: 8.30am – 4.30pm Thursday fortnightly



Pottsville HealthOne integrates community health and general practice services in the one facility.

Nearby Services: The Tweed Hospital is located 32kms away. The new Tweed Valley Hospital will be located 17kms away in Kingscliff.

Parking: Free onsite parking is available, as well as accessible parking.

Our Women’s Health service provides advice, counselling and treatment for menopause, sexual health, emotional wellbeing, urinary continence and osteoporosis to women aged 40 and over.

In some cases, we also provide care to women under the age of 40 who may have specific women’s health concerns.

Women who live anywhere in the footprint of Northern NSW Local Health District can access this service.

Women can self-refer, and we also accept referrals from other health practitioners.

Hours: 8.00am – 4.30pm Monday to Friday, by appointment only

Our Speech Pathology service provides assessment, therapy, and management for a range of swallowing and communication disorders including language, speech, voice, and fluency, for children from birth to school entry age.

Hours: 8.00am – 4.30pm Monday to Friday, by appointment only

Our Social Workers assist and enable individuals, families, and groups to adjust to changes in their health, personal, and family situations through:

Our Podiatrist works with clients who have foot and leg disorders to improve their mobility and enhance independence. This is achieved through the diagnosis, treatment, prevention, and management of pathological foot problems and associated restrictions in function. Clients who are identified as being high risk will be given priority, with other referrals assessed by clinical need.