Mental Health

If you need mental health care, please phone the Mental Health Line on 1800 011 511 or go to your nearest hospital Emergency Department. If it’s an emergency, please phone triple zero (000) immediately.

The Mental Health Line is open 24 hours a day, seven days a week, and will connect you with the right care for your individual situation, no matter where you live in NSW. It is not a telephone counselling service.

In Northern NSW Local Health District, we have a range of adult, adolescent, and child mental health services. Depending on your individual needs, you may be admitted to one of our five mental health inpatient units, or you may receive support and assistance through our community-based services. Our mental health staff will work with you and your family or carers to determine the right type of care for you.

Find out more on our Mental Health Services page.

  • Inpatient Unit
    The Tuckeroo Adult Sub-Acute Inpatient Unit is a 20-bed unit for people needing a lower level of support than provided at our acute inpatient units in Tweed and Lismore.Tuckeroo is a short-stay residential ‘recovery support’ unit aimed at providing a ‘step up/step down’ facility where patients are assessed and treated for mild to moderate mental health conditions. Our unit aims to support independence and improve quality of life, with care based on a recovery model.

    Visiting Hours: 3pm to 8pm, Monday to Friday; 10am to 8pm, weekends and Public Holidays.
    Contact Us: Phone: 02 6639 9700

 

  • Community Mental Health Services
    Byron Community Mental Health Services (CMHS) are available for people living in the community who may have been discharged from hospital or may not require hospital care.There are two types of community mental health services:

    • The Assessment Team: providing assessment and intensive short-term treatment, if required, through face-to-face contact, or over the telephone.
    • The Treatment Team: providing longer term treatment across four specialist teams:
      • Aboriginal Mental Health
      • Adults
      • Youth and family
      • Older people
    Hours of Service: 8.30am to 5pm, Monday to Friday.
    Location: 54 Ewingsdale Road, Ewingsdale, NSW 2481
    Contact Us: Phone (02) 6639 9400

Parking | Transport Options

Byron Central Hospital has free on-site car parking available for patients, clients, and visitors. There are a number of public transport options available to the hospital.

Byron Bay Taxis & Limousines: 24hrs a day. Taxi Transport Subsidy Scheme available.  Phone: (02) 6685 5008

Blanchs Bus Service: regular public service with a bus shelter on-site. Route 640 (Blanchs Service) Ballina – Lennox Head – Suffolk Park – Byron Bay – Mullumbimby. Concessions available.  For timetable call (02) 6686 2144 or visit www.blanchs.com.au

Tweed Byron Ballina Community Transport: a not-for-profit service funded to help older people, people with a disability, their carers and others who have difficulty accessing public transport. For bookings call 1300 875 895 or email admin@community-transport.org.au. Three working days’ notice is requested to coordinate the trip and therefore should be booked as soon as an appointment date and time is known.

Byron Shire Respite Services: People requiring assistance can contact the Program Co-ordinator for assessment on (02) 6685 1921.

United Protestant Association of NSW Limited (UPA): a Christian care organisation, providing transport assistance. Phone: (02) 6628 5559 or email: office@upanthcoast.org