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EMERGENCY

In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

Children’s Services
Kids Help Line (for children and young people 5 to 25 years) 1800 551 800 (freecall)
Northern Rivers Community Gateway / Child and adolescent trauma counselling 02 6621 7397
Northern Rivers Community Gateway / Rainbow Region Kids outside school hours childcare 0429 640 075
Northern Rivers Community Gateway / Mums and Bubs inclusive playgroups 0429 640 075
Kids in Mind – Early Intervention Children Mental Health 02 6620 1896
Goonellabah Child and Family Health Centre 02 6625 0111
Centre Against Child Sexual Assault 02 6621 9861
Northern Rivers Kids Counselling (Private Practice) 1300 211 198
Counselling
Northern Rivers Community Gateway / 
Reaching Out for adult survivors of childhood sexual assault
02 6621 7397
Northern Rivers Community Gateway / 
Child and adolescent trauma counselling
02 6621 7397
 1800RESPECT 1800 737 732 (24/7) Freecall
 Victims Services 1800 633 063
 Safer Pathways (Richmond/Tweed) 1300 720 606
 Safer Pathways (Clarence)  1800 176 466
 Victims Services 1800 633 063 (24/7) Freecall
Court

A woman can make a private application for an Apprehended Domestic Violence Order (ADVO) through the local court.

The Registrar provides legal assistance in court related matters, takes applications to court for ADVOs and Family Law matters.

Local courts

Court Telephone Number
Ballina 02 6681 2200
Byron Bay 02 6685 6585
Casino 02 6662 1099
Grafton 02 6643 1325
Kyogle 02 6632 1207
Lismore 02 6623 3633
Maclean 02 6645 2049
Mullumbimby 02 6684 2028
Murwillumbah 02 6672 5677
Tweed Heads 07 5536 7576
TTY: 1800 880 889
Family Support Services
Interrelate/ Family Relationship Centre: Lismore: 
02 6623 2750
Coffs Harbour: 
02 6659 4150
The Family Centre: Tweed: 
07 5524 8710
Ballina/Byron: 
02 6686 4109
Family Support Service: Casino: 
02 6662 6792
Kyogle:
02 6632 1044
Family Support Network: Lismore: 
02 6621 2489
 
Northern Rivers Community Gateway / Connecting Families  Grafton:
02 6643 4726
 
 
Northern Rivers Community Gateway / Choices reproductive and sexual health 02 6621 7397  
Northern Rivers Community Gateway / Helping Hands homelessness support for indigenous Australians 02 6621 7397  
Financial Support

Options for emergency financial assistance include neighbourhood centres, community aid and charities. To apply for a benefit and emergency payment, victims can contact Centrelink.

Name Contact Number
Centrelink (Social Worker Access Line) – Income support, referral for domestic violence. Contact officers at front desk

Centrelink Families: 136 150

https://www.servicesaustralia.gov.au/individuals/centrelink

Multilingual Service: CALD: 131 202
TTY: 1800 810 586
Financial information: 132 300
Lismore and District Financial Counselling Service 02 6622 2171
Murwillumbah and Tweed Financial Counselling Service 02 6672 6237
Northern Rivers Community Gateway / First Step emergency and crisis relief 02 6621 7397
Northern Rivers Community Gateway / NILs no interest loans 02 6621 7397
Northern Rivers Community Gateway / Financial counselling 02 6621 7397
Northern Rivers Community Gateway / Financial capability workshops 02 6621 7397
Northern Rivers Community Gateway / Budget counselling 02 6621 7397
Northern Rivers Community Gateway / Tax Help 02 6621 7397
Anglicare North Coast Financial Counselling 02 6643 4844
Credit and Debt Hotline 1800 808 488
Legal Advice
Name Contact Number
Domestic Violence Legal Advice Line 1800 810 784 Freecall
Women’s Legal Advice Line

1800 801 501 Freecall

https://www.wlsnsw.org.au/

Legal Aid NSW  02 6621 2082
LawAccess NSW 1300 888 529/ TTY 1300 889529 https://www.lawaccess.nsw.gov.au/

Northern Rivers Community Legal Centre

(Tweed Heads, Murwillumbah, Byron Bay, Mullumbimby, Ballina, Lismore, Casino, Kyogle)

02 6621 1044 or 1300 720 606
Men's Behaviour Change

Where it is identified that a man is using abusive behaviours in his relationships and he would like to make changes to his behaviour for the safety and wellbeing of his family, he may be referred to an accredited men’s behaviour change program.

Men and Family Centre Lismore:
02 6622 6116
Tweed Heads:
07 5536 8868
Men’s Referral Service 1300 766 491  
Police

Reports to Police should be made through the Crime Stoppers on:

1800 333 000 or call triple zero (000)

Sexual Assault Services
Service Geographical Area Contact Number
NSW Rape Crisis Centre National 1800 424 017 (24/7)
TTY: 918 143 491
National Sexual Assault, Domestic Family Violence Counselling Service National 1800 737 732 (24/7)
Northern Rivers Community Gateway / Reaching Out for adult survivors of childhood sexual assault   02 6621 7397
Northern Rivers Community Gateway / Choices reproductive and sexual health   02 6621 7397
Richmond Sexual Assault Service Lismore, Ballina, Richmond, Byron, Casino, Kyogle. 02 6620 2970
After Hours: 02 6621 8000
(Lismore Base Hospital)
Tweed Valley Sexual Assault Service Tweed Shire, Tweed Coast, Murwillumbah. 07 5506 7540
After Hours: 07 5506 7416
Coffs Harbour Health Campus Coffs Harbour 02 6656 7200
After Hours: 02 6656 7000
(Coffs Harbour Hospital)
Women’s Domestic Violence Court Advocacy Services

Women’s Domestic Violence Court Advocacy Services service 117 local courts across NSW. They provide women and their children with information, advocacy and safety planning where appropriate. They provide referrals to services including housing, counselling, financial assistance or health services. A number of WDVCASs work with solicitors from the Domestic Violence Unit or Domestic Violence Practitioner Scheme, who can provide legal advice on matters including Apprehended Domestic Violence Orders (ADVOs), financial advice, family law, immigration and other issues.

1300 720 606

Women’s Health and Resource Centres
Resource Centre Contact Number
Lismore and District Women’s Health and Resource Centre 02 6621 9800
Mullumbimby and District Women’s Resource Service 02 6684 4299
Northern Rivers Community Gateway / Choices reproductive and sexual health 02 6621 7397