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EMERGENCY

In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

If you need to contact us with questions or for support, please use the form below. This contact form is for eReferrals users only. All other contacts are on this page.

Please contact HealthLink in the first instance (details below) if you (as a referrer) are experiencing issues with HealthLink Smartforms including:

  • You cannot find HealthLink Forms in your practice management/clinical information system (and it is one of the supported systems).
  • You can find HealthLink Forms but they do not load or there is an error on loading
  • eReferrals are not being sent (usually this is accompanied by an error message with the form being parked for sending later)

Contact HealthLink on 1800 125 036 or on helpdesk@healthlink.net. For escalations, contact the LHD support team using the below form.

If you can load HealthLink forms and see Transport NSW and/or Commonwealth My Aged Care but can’t see NNSWLHD eReferrals please contact the LHD project team using the form below.

 

Contact Us Enquiry Form