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EMERGENCY

In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

If you would like to email us, please contact us on: NNSWLHD-eReferrals-Support@health.nsw.gov.au

Please contact HealthLink in the first instance (details below) if you (as a referrer) are experiencing issues with HealthLink Smartforms including:

  • You cannot find HealthLink Forms in your practice management/clinical information system (and it is one of the supported systems).
  • You can find HealthLink Forms but they do not load or there is an error on loading
  • eReferrals are not being sent (usually this is accompanied by an error message with the form being parked for sending later)

Contact HealthLink on 1800 125 036 or on helpdesk@healthlink.net. For escalations, contact the LHD support team using the below form.

If you can load HealthLink forms and see Transport NSW and/or Commonwealth My Aged Care but can’t see NNSWLHD eReferrals please contact the LHD project team using the form below.

 

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