In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

Support services

The National Carer Gateway, 1800 422 737, can provide further information about services that are available in your area.

The Commonwealth Home Support Program (CHSP) - provides help to people aged 65+ years (50+ years for Aboriginal and Torres Strait Islander people) who require assistance to remain living independently in their own home through the provision of basic level home support.

Services include planned respite, community nursing, allied health services, domestic assistance, personal care and meals and transport.

For more information, please phone 1800 200 422 Mon-Fri 8am- 8pm, and Sat 10am-2pm.

Information and Advocacy Services - provide information and advocacy to a client or a carer. Advocacy is about providing advice to clients about their rights and responsibilities and at the client’s request, act on their behalf with other service providers.

Nursing Services - professional nursing care is provided by a registered or enrolled nurse. This can include teaching people to manage daily health care and health problems at home (for example, diabetes or incontinence), personal care and wound management.

Palliative Care Service - promotes comfort, dignity and support for people with a life limiting illness, their families and Carers. Your Doctor can refer you to the Palliative Care Register. Being registered will provide you with access to the ‘Pal Care Team’ in your area. 

The team usually includes a Community Nurse and Social Worker and sometimes a Palliative Care Specialist. The team are able to provide supportive care, advice, information and links to services.

Personal Care - includes assistance with eating, showering, dressing, toileting and personal grooming including shaving.

Domestic Assistance - home help services assist with practical tasks such as house cleaning, laundry, meal preparation, shopping and paying bills.

Chronic Disease Management (CDM) - a free service intended to improve the health, well-being and independence of patients. People who have long term illnesses that such as diabetes, Chronic obstructive pulmonary disease, chronic heart failure, coronary artery disease or hypertension may be eligible for this service.

CDM provides care coordination and health coaching to help manage a patient’s chronic health conditions. Once enrolled, the program focuses on individual patient needs and links the health services that look after the patient. 

Contact the CDM team on 1300 361 465.