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EMERGENCY

In an emergency, always call triple zero (000) for an ambulance. Ambulances are the safest way to be assessed, treated and transported to the right hospital for the care you need.

Triple zero (000) is a free call from any phone, mobile or phone box.

For less severe but still urgent situations, go to an Emergency Department.

There are 12 public hospital Emergency Departments in Northern NSW Local Health District and they are all available 24 hours a day, seven days a week.

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Upgrades improve patient experience at Murwillumbah District Hospital
Published: 25 Jan 2023

Patients, carers and staff at Murwillumbah District Hospital are set to benefit from a suite of improvements to hospital facilities as part of an almost $2 million renovation.

Construction work will commence 28 January 2023 to upgrade the emergency department triage area and reception, medical imaging reception, palliative care room and fire safety measures throughout the site.

District Chief Executive, Wayne Jones said the hospital will remain open throughout the refurbishment works, and people should continue to present to the emergency department if they require urgent medical care.

There will be some changes to public access at the front and rear of the hospital, which will be clearly signposted.

“Patients rate the care they receive at Murwillumbah Hospital very highly, and these upgrades will build on the already excellent experience our staff continue to provide to our community,” Mr Jones said.

“The enhancements to the hospital will create a more accessible ED triage and waiting area which caters for all patients, including those with a disability.”

Upgrades to the medical imaging department will improve patient flow and disabled access and create a purpose-built brighter reception area – all improving the patient and staff experience.

Palliative care room improvements will create a calm and peaceful environment which feels more like home. There will be facilities for family members to stay overnight with their loved one and a living room will provide a breakout space with tea and coffee making facilities.

“We will also redesign the space to enable patients to enjoy the beautiful views that surround the hospital” Mr Jones said.

“Murwillumbah District Hospital is an excellent facility and plays an important role in delivering health services across the Tweed Valley.”