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EMERGENCY

In an emergency, always call triple zero (000) for an ambulance. Ambulances are the safest way to be assessed, treated and transported to the right hospital for the care you need.

Triple zero (000) is a free call from any phone, mobile or phone box.

For less severe but still urgent situations, go to an Emergency Department.

There are 12 public hospital Emergency Departments in Northern NSW Local Health District and they are all available 24 hours a day, seven days a week.

Emergency departments are located at:

Restrictions for Northern NSW Local Health District facilities – Queensland areas
Published: 28 Mar 2021

In response to the latest cases of COVID-19 detected in the Brisbane community, hospitals in Northern NSW Local Health District are restricting entry for visitors who have been in the Greater Brisbane area.

Anyone who has been in the council areas of Brisbane City, Moreton Bay Regional, Ipswich City, Logan City and Redland City since 11 March will not be permitted to enter a health facility in Northern NSW.

Visitor screening and temperature checking are in place across the District.

Please continue to seek medical care as usual.

People entering NSW from Queensland who have been in Brisbane City Council or Moreton Bay Regional Council since 11 March 2021 must avoid non-essential visits to hospitals and residential aged care facilities and disability residential care services across NSW until further notice.

People who have been in the two areas who work in hospitals, residential aged care facilities and disability residential care services should check with their employer, monitor the Queensland Health website for further advice, and use masks when at work.

“We acknowledge these restrictions may inconvenience our community, but they are a necessary and temporary measure to minimise any risk of transmission among our vulnerable patient population,” NNSWLHD Chief Executive Wayne Jones said.

Anyone entering NSW by any means who has been in Brisbane City Council or Moreton Bay Regional Council areas since 11 March is required to complete a declaration form, which includes confirmation of whether they have visited any venues of high concern (listed as ‘close contact venues’ on the Queensland Health website). This information is important to help NSW Health contact them if required.

Other arrivals to NSW from Queensland, particularly those who have been in the Brisbane City Council or Moreton Bay Regional Council areas, are asked to be vigilant for symptoms, regularly check the Queensland Health website for updates and immediately follow the public health advice

“Please come forward for testing at one of the clinics in Northern NSW if you have any COVID-19 symptoms, however mild, or have been advised to get tested by NSW or Queensland Health,” Mr Jones said.

“There are four hospital testing clinics at The Tweed, Lismore Base, Byron Central and Grafton Base, which are open seven days a week, and other respiratory clinics across the region.”

NSW Health urges everyone to continue to take practical measures to stay COVID-safe. This includes always using QR codes to check in to venues, staying home and getting tested for COVID-19 if unwell, and practising good hand hygiene.

There are more than 350 COVID-19 testing locations across NSW, many of which are open seven days a week. To find your nearest clinic, visit: https://www.nsw.gov.au/covid-19/how-to-protect-yourself-and-others/clinics, or contact your GP.