In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:


During the COVID-19 situation we are adopting social distancing measures to keep our patients and staff safe. To support this, we are introducing alternatives to face to face consultations. These consultations are bound by our standard privacy requirements and will provide the same quality care for you, but will be facilitated over the phone or via video. Face to face consultations are still available when needed. Please call the clinic on the numbers below for more information and help.

Human Immunodeficiency Virus (HIV) is the virus that causes AIDS (Acquired Immune Deficiency Syndrome). This virus attacks the immune system, which is the body’s defence against disease. In Australia, there have been approximately 34,785 people diagnosed with HIV from 1980 to 2017. Activities such as sex without a condom and sharing injecting equipment may put you at risk of contracting HIV.

There is currently no cure for HIV, however there are a range of effective treatments available in Australia to delay or prevent the progression of HIV to AIDS.

Ending HIV

test more

NSW Health released the NSW HIV Strategy 2016-2020 on 1 December 2012 which refocuses efforts to dramatically drive down the number of new HIV infections. The goal is to virtually eliminate HIV transmission by 2020 through advances in HIV testing and treatment and the continued promotion of safe behaviours.

North Coast HARP provides a range of HIV services to the community including:

  • HIV education and prevention information
  • HIV testing
  • HIV treatment and management
  • HIV Post Exposure Prophylaxis (PEP) – a course of medication that can stop you from becoming HIV positive after you have been exposed to the virus. You need to commence treatment within 72 hours of exposure.
    Phone 1800 PEP NOW (1800 737 669) for more information
  • Pre Exposure Prophylaxis (PrEP) – the use of antiretroviral drugs, taken by HIV negative people to prevent HIV infection.

Sexual Health Services are available at:

Lismore Sexual Health Service

Phone: (02) 6620 2980

4 Shepherd Lane, Lismore, NSW 2480
Office Times: 8:30am to 5:00pm Monday to Friday.

Please phone to book an appointment.

Clinic 145 – Tweed Heads

Phone: (07) 5506 6850

Level 1, 145 Wharf Street, Tweed Heads
Office Times: 8:30am to 5:00pm Monday to Friday.

Please phone to book an appointment.

All services are confidential. Medicare cards may be required for specialist services.