Urbenville Multi-Purpose Service named as finalist in NSW Health Awards

Urbenville Multi-Purpose Service named as finalist in NSW Health Awards
The Urbenville Multi-Purpose Service has been recognised in the 2018 NSW Health Awards for improving residents’ quality of life thanks to a program aimed at creating a homelier environment.

As part of the program, the team implemented actions to improve the lifestyle and wellbeing of people living in the residential aged care on site.

They focussed on the physical comfort of residents, their mood and emotional wellbeing and their relationships with fellow residents, carers and staff.

Nurse Manager of Urbenville MPS, Nicole Ellevsen, said the team looked at ways to redesign their clinical practice to benefit their residents.

“This project represents a shift from the traditional model of care in aged care settings across the healthcare system towards a wellbeing model,” Nicole said.

The NSW Government has invested more than $40 million towards continuing funding for Multipurpose Services to provide health and aged care services for small and remote rural communities.

Following the success of the Urbenville project, it has been named as a finalist in the category ‘Patients as Partners’ in this year’s NSW Health Awards.

Residents at the MPS now have access to Skype to communicate easily with loved ones, more social outings and recreational activities have been added to the calendar and a gardening club is now up and running.

“Skype was really important for us, it was fantastic,” said Trish Wilson, a relative of a resident.
“The use of technology is vital for rural communities to stay in touch, especially for people who are working and cannot easily be with their loved ones.

Simple changes to the dining experience created a more home-like environment.

These changes included re-introducing butter, jams and sauces on tables in place of pre-packaged condiments, using ceramic crockery, redesigning the dining and recreation area and enabling residents to bake fresh bread.

“It’s been great to see the changes. It’s provided our residents with more choice and independence and improved their overall wellbeing,” Assistant in Nursing, Daniel Dickens, said.

The NSW Health Awards recognise innovation and excellence in the delivery of health programs and services throughout the NSW public health system. The Awards will be held in Sydney on 5 November.

Pictured top: staff from Urbenville MPS.

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