Community Mental Health Services

Community mental health services are provided to young people, adults, and older people living in the community who may not need hospital care or who have been discharged from hospital.

There are several ways people can access or be referred to a community mental health service.

These are:

  • By walking in to one of our Community Mental Health facilities
  • By visiting an Emergency Department at one of our hospitals
  • By a GP referral
  • Through the Mental Health Line 1800 011 511

A word about the Mental Health Line:

  • It is not a telephone counselling service. It is there to help people to access Mental Health Services.
  • It is free unless you are calling from a mobile phone. Let the person on the Mental Health Line know, and they will call you back.
  • You can call about a family member or friend, although it is best if the person phones themselves. Sometimes this is not possible, and you can speak to a mental health clinician on their behalf.
Our community mental health services are divided into two teams:

  • The Assessment Team who provide short-term management for crisis intervention, either face-to-face, or over the telephone
  • The Treatment Team who provide longer term treatment from four specialist teams:

If you have been referred to a Community Mental Health Service, a mental health clinician will work with you to determine what is happening and what the options for recovery are. They will conduct a mental health assessment and, with your consent, liaise with your family and/or carers, GP, and any other relevant service providers.

A mental health clinician is someone who has been trained in working with people experiencing mental health difficulties. They could be a social worker, occupational therapist, psychologist, nurse or doctor. Mental Health Clinicians work together in multi-disciplinary teams to ensure you get the best possible treatment.

The Community Mental Health clinicians provide crisis intervention, counselling, and supportive community-based mental health services and can facilitate admission to hospital or an inpatient mental health unit if required or refer to a more appropriate service in the community.


Our Community Mental Health Services are located at:


(02) 6620 6200

By appointment only

Ballina Community Health
Cherry St,
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Byron Bay

(02) 6639 9400

Byron Central Hospital
54 Ewingsdale Road
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(02) 6660 0610

By appointment only

Casino Community Health
North St,
CASINO, 2470
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(02) 6641 8250

Grafton Mental Health Services
175 Queen Street,


(02) 6630 0488

By appointment only

Kyogle Multi-Purpose Service
Summerland Way,
KYOGLE, 2474
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(02) 6620 2300

Lismore Community Mental Health
60 Hunter Street,



(02) 6640 0123

By appointment only

Maclean District Hospital
21 Union Street,
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(02) 6670 9400

By appointment only

Murwillumbah District Hospital
Ewing St,
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Tweed Heads

(07) 5506 7370

Tweed Community Mental Health
Florence Street,
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