Important Updates for Hospital Visitors

COVID-19 Visiting Restrictions

Hospital Visitors: Changes and Restrictions

At present, visiting is restricted to two (2) visitors per patient, for two (2) hours, twice a day between the hours of 1pm and 6pm. A patient could have four different people visit them throughout the day.

As a precautionary measure ALL visitors will have their temperature checked

You will also be asked:

  • Have you returned from overseas or from a COVID-19 hotspot in the past 14 days?
  • Have you had close contact with a person confirmed or suspected of having COVID-19?
  • Are you feeling unwell with any flu-like symptoms?

If you answer yes to any of these questions, or have a temperature of 37.5 degrees or above, you will not be permitted to enter the facility.

Patients with acute respiratory symptoms are required to wear a mask on presentation and transit.

Visitors are not required to wear a mask.

If you have any concerns during your pregnancy, including concerns for your baby’s movemnets, bleeding or any other urgent concerns, please call us immediately for advice.

For our Maternity Service contact numbers, click here.

Maternity, Women’s Care Units, and Birth Suites

Visiting restrictions are in place in our Maternity and Women’s Care Units to help protect patients and staff.

Women can nominate TWO people for support during labour and birth.

While in hospital, visitors can include the woman’s partner, siblings of the newborn and grandparents of the newborn.

Visiting hours for Maternity Wards are the same as the main hospital visiting hours.

We are continuing with our usual practice of supporting women to return home as soon as possible after birth to be with their family and loved ones.

For more information about Maternity Services click here.

Pregnancy Care appointments

We have reduced the number of face-to-face pregnancy care visits(antenatal clinics) and ask that pregnant women attending appointments at the hospital, come on their own whenever possible.

We will continue to contact women individually to plan their pregnancy care. Care will include telehealth consultations over the phone or video as well as face to face visits.

Our midwives are available 24 hours a day for ongoing support. Please don’t hesitate to contact your midwife or doctor for more information.

For more information about Maternity Services click here.

Multi-Purpose Services

For Multi-Purpose Services like Kyogle, Bonalbo, Nimbin, and Urbenville, patients and residents may have up to four designated visitors a day, with no more than two at a time for a maximum of two hours.

Specific information for carers regarding COVID-19 is available on the Australian Government’s Carers Gateway site