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EMERGENCY

In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

If you need mental health care, please phone the Mental Health Line on 1800 011 511 or go to your nearest hospital Emergency Department. If it’s an emergency, please phone triple zero (000) immediately.

The Mental Health Line is open 24 hours a day, seven days a week, and will connect you with the right care for your individual situation, no matter where you live in NSW. It is not a telephone counselling service.

In Northern NSW Local Health District, we have a range of adult, adolescent, and child mental health services. Depending on your individual needs, you may be admitted to one of our five mental health inpatient units, or you may receive support and assistance through our community-based services.

At The Tweed Hospital, we have an acute adult inpatient mental health unit providing intensive psychiatric care for people who are experiencing mental illness and mental disorder. Tweed Community Mental Health is also located on the hospital campus and provides community-based mental health interventions and support.

Inpatient Unit

Kurrajong Adult Mental Health Unit: Kurrajong is a 25-bed in-patient mental health unit that includes a five-bed observation unit for acutely unwell people requiring additional clinical support and care.

Visiting Hours: Visitors should contact the unit prior to visiting.

Location: Ground Floor, The Tweed Hospital, Powell Street, Tweed Heads NSW 2485

Contacting Us: Phone: (07) 5506 7300.

 
Community Mental Health Services

Community Mental Health Services (CMHS) are provided to people living in the community who may have been discharged from hospital or may not require hospital care. There are two types of community mental health services:

  • The Assessment Team: providing assessment and intensive short-term treatment, if required, through face-to-face contact, or over the telephone. 
  • The Treatment Team: providing longer term treatment across four specialist teams:
    • Aboriginal Mental Health
    • Adults
    • Youth and family
    • Older people

The Tweed/Byron Community Mental Health Service (CMHS) is based at The Tweed Hospital.

Hours of Service: 8.30am to 5pm, Monday to Friday.

Location: Tweed Community Health Service, The Tweed Hospital, Florence Street, Tweed Heads

Contacting Us: (07) 5506 7370.

Services are also provided from Murwillumbah and Byron Central hospitals, phone (02) 6639 9400. Outreach services are provided at Kingscliff Community Health Centre by appointment only.