How to Make a RTI Application
Before making a Right to Information (RTI) application you can check to see if the information is already available. You can:
Check to see if the information you’re looking for is already available:
- our publication guide – information about the Northern NSW LHD, our services, finances, priorities, decisions, policies, lists and registers
- our disclosure log (Released Information) – non-personal information released through the RTI legal process
Contact us on +61 2 6620 2794 or email NCA-AreaCorporateRecordsAndGIPA@ncahs.health.nsw.gov.au if the information is not already available. We’ll help determine if the information is accessible through an administrative release process or we’ll advise if you need to make an RTI request to access it.
If you need to make an RTI request, you can download a Government Information Access Application form and submit it by fax (02 6621 7088) or in person at Northern NSW LHD Reception, Ground Floor, Crawford House, Hunter Street, Lismore, NSW. A summary of associated fees and charges can be found here
Accessing Your Medical Records
You are entitled to request access to personal health information held by NSW Health Services including your medical record
You will be asked to apply for access in writing and provide identification. You may be charged a fee if you request a copy of this information.
Medical records are accessed under the Health Records and Information Privacy Act 2002 (HRIPA). The Medical Records Department in the relevant facility can help you apply for your medical record under HRIPA. Information about your rights under HRIPA (including access and amendment to your medical record) is outlined in the NNSWLHD Privacy Leaflet for Patients / Clients.
Please contact your local Hospital’s Medical Records Department for the application process.